Frequently Asked Questions (FAQ) - Century Stone Storage

  1. What is Century Stone Storage? Century Stone Storage is a reputable self-storage  company in Orillia that offers secure and convenient storage solutions for individuals and businesses. We provide various storage unit sizes to accommodate a wide range of storage needs.

  2. Where is Century Stone Storage located? Our storage facility is located on Monck Rd, in Ramara, conveniently situated just outside of Orillia. Feel free to visit us during our operating hours to explore our facility and discuss your storage requirements with our friendly staff.

  3. What storage unit sizes are available at Century Stone Storage? Century Stone Storage offers a variety of storage unit sizes to suit different needs. Our units range from small lockers for personal items or documents to large units capable of storing furniture, appliances, or inventory. Contact our team to determine the most suitable unit size for your belongings.

  4. How secure is Century Stone Storage? At Century Stone Storage, security is our top priority. Our facility features state-of-the-art security measures, including 24/7 video surveillance, individual unit alarms, electronic gate access with personalized entry codes, and well-lit premises. You can have peace of mind knowing that your belongings are protected.

  5. What are the access hours for storage units? We understand the importance of accessing your stored items at your convenience. Our storage facility offers extended access hours, allowing you to retrieve or store your belongings 24/7. Please note that our office access hours may vary, so we recommend confirming the specific hours with our staff.

  6. Do I need my own lock for the storage unit? No, you don’t need to bring your own lock. Century Stone Storage provides sturdy and secure locks for all storage units. You can trust that your belongings will be well-protected.

  7. Is insurance required for stored items? While Century Stone Storage takes numerous security measures, it is always a good idea to have insurance coverage for your stored items. We recommend contacting your insurance provider to determine if your homeowner’s or renter’s insurance policy covers storage units. If not, we can assist you in finding suitable insurance options.

  8. Are there any items prohibited from storage at Century Stone Storage? Yes, for the safety of our customers and compliance with regulations, certain items are prohibited from storage. This includes hazardous materials, flammable substances, perishable items, live animals, illegal items, and other prohibited goods. Our staff will provide you with a detailed list of prohibited items upon renting a storage unit.

  9. What payment options are available? Century Stone Storage accepts various payment methods, including cash, & credit cards. We offer flexible billing options, such as monthly or long-term rentals, depending on your needs. Our staff can guide you through the payment process and provide assistance with any billing inquiries.

  10. How do I reserve a storage unit at Century Stone Storage? Reserving a storage unit is easy! You can request a unit through our website, or you can contact our friendly staff directly by phone or in person. We will help you select the appropriate storage unit size and answer any questions you may have.

  11. What if I need to change my storage unit size or move out? We understand that storage needs can change over time. If you require a different storage unit size or need to move out, simply inform our staff, and we will work with you to accommodate your

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